Support
ScribbleWorkbook Support
Need help with ScribbleWorkbook? I can help with troubleshooting, feature questions, and account/device issues.
Contact
Email lnguyen@plnguyen.com. Typical response time is 1–2 business days.
To help me debug faster, please include:
- Device model (e.g., iPhone 15 Pro / iPad Air)
- iOS/iPadOS version
- ScribbleWorkbook app version
- Steps to reproduce (what you expected vs what happened)
- Screenshots or a short screen recording (if possible)
Common Topics
- Stylus / Pencil input: Confirm Bluetooth is enabled (if applicable) and check Apple Pencil pairing in iPad Settings.
- Sync or backup: If you use iCloud, ensure you are signed in and have iCloud Drive enabled for the app in Settings.
- Export/share issues: Try exporting again after restarting the app, and verify the target app has permission to access Files/Photos.
- Performance: If a document is large, try splitting it into multiple pages or closing background apps to free memory.
Refunds and Purchases
All payments and refunds are handled by Apple. If you need a refund, request it through Report a Problem.
App Info
- App name: ScribbleWorkbook
- Platform: iOS / iPadOS
Looking for PhotoDeDupe support instead? Visit PhotoDeDupe Support.