Support

ReverseHold Support

Need help with ReverseHold? I can help with troubleshooting, purchases, ads-related issues (if present), and questions about features.

Contact

Email lnguyen@plnguyen.com. Typical response time is 1–2 business days.

To help me debug faster, please include:

• Device model (e.g., iPhone 15 Pro)
• iOS version
• ReverseHold app version
• Steps to reproduce (what you expected vs what happened)
• Screenshots or a short screen recording (if possible)

Common Topics

• App crashes or freezes: Fully quit and relaunch the app. If it keeps happening, email the steps right before the crash.
• Purchases not restoring: Apple handles purchases. If the app has a “Restore Purchases” button, try that first. Otherwise, confirm you’re signed into the correct Apple ID.
• Reward/ads issue: If a rewarded ad didn’t grant the reward (when available), check your network connection and try again. If it repeats, email the approximate time it occurred.
• Settings not saving: If settings reset after an update, try restarting the device.

Refunds and Purchases

All payments and refunds are handled by Apple. If you need a refund, request it through Report a Problem.

Privacy

Read the privacy policy for details.

App Info

• App name: ReverseHold
• Platform: iOS